Open Monday to Saturday
Monday to Friday: 9:00am to 6:00pm
Saturday: 9:30am to 5:00pm
The London Skin and Hair Clinic
233 High Holborn, London WC1V 7DN
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    Alternatively you can book a consultation online.

    Insured Patient Guide

    The Consultant Dermatologists who practice at The London Skin and Hair Clinic are recognised by all UK private health insurers and many international insurers.

    Our Clinic is a recognised treatment facility with all UK private health insurers and many international insurers so if your outpatient procedure is approved by your insurer it can be performed in our surgical theatre, with no need to book in with another hospital or clinic.

    We accept patients from all the private health insurers shown on this page. If you don’t see your insurer listed, please contact us anyway as we may still be able to assist. For international insurers not shown we can provide itemised invoices and medical reports to submit to your insurer.

    We do not require a referral to book an appointment with a Dermatologist, however many private health insurers require a GP referral as part of their process. We recommend that you check with your health insurer on their process prior to booking an appointment.

    We bill within the fee schedules of all UK health insurers (fee-assured). Please note that some insurers may not cover all of the consultation charges, but your insurer should be able to advise on what they will and will not cover for. (1)

    All patients who have BUPA healthcare and AXAPPP insurance and who attend for a hair-loss or scalp condition appointment will be responsible for paying a £20 charge for digital scalp clinical photography (stereotactic device) which is not covered by BUPA or AXAPPP. The hair loss and scalp specialists at our clinic use clinical photography as an important part of the diagnosis and monitoring process. Most other insurers do cover this as part of the consultation process.

    We offer direct billing of insurers as a service to patients, however patients are still liable in full for their charges. In the event that the insurer makes a deduction for an excess, co-payment, policy limit, or in the event the insurer later decides they are not covering the charges, the patient is liable in full.

    If your consultation, treatment or tests is approved with one of the insurers below, we will bill your insurer directly if you provide a valid membership number and authorisation code in advance of your appointment. If you do not have a valid membership number and authorisation code prior to your appointment you will need to pay in full and we will provide you with an itemised invoice to submit to your insurer. Once the treatment has been billed as self-pay, we require written confirmation from your insurer in the form of a remittance statement before we can refund any difference between the self-pay charges and the contracted amounts that the insurers pay.

    We differ from most private clinics as we submit a single invoice to insurers covering the Doctors fee, diagnostic tests and facility and clinic fees. Other clinics or Dermatologists may bill their patients and then patients will receive a separate invoice from a laboratory and a separate invoice from a hospital.

    If the Dermatologist recommends tests or a surgical procedure, we always ask patients to contact the insurer for preapproval. We work closely with all health insurers so are happy to help you with this while you are at our clinic. Some insurers require a medical report to be provided prior to approving diagnostic tests or surgical procedures and again we are happy to produce this for you.

    We ask that patients confirm coverage by their insurer prior to every appointment including follow-up appointment, treatments (including injections and cryotherapy) and tests.

    We are unable to invoice insurers for laser consultations and laser treatment, treatment of cosmetic conditions, prescription items, products, laser procedures and aesthetic procedures. Under our agreement with the private health insurers, we are required to provide copies of their members medical files if requested.

    Embassy Patients

    We regret that we are not able to accept letters of guarantee for payment from Embassies or third parties. Patients must pay as self-paying patients and we can provide an invoice and confirmation of payment for them to claim back from their embassy or third party in line with any agreement they have with them.

    Private Health Insurers Accepted at The London Skin and Hair Clinic

    We currently work with the following private health insurers. If your insurer is not listed please contact our clinic and we may be able to assist.

    • Aetna International
    • Allianz Worldwide Care
    • Aviva
    • AXAPPP
    • AXAPPP International
    • Blue Cross Blue Shield Global
    • BUPA UK
    • BUPA Global
    • Cigna UK
    • Cigna International / Cigna Envoy
    • Exeter Family Friendly
    • GeoBlue International
    • Healix
    • Henner (GMC)
    • HTH Worldwide
    • Simply Health (now AXAPPP)
    • UnitedHealthcare International
    • Vitality Pruhealth
    • WPA


    Latest News

    September 17, 2022
    On Monday 19 September 2022 – the day of Her Majesty Queen Elizabeth II's funeral – the nation gathers to...
    December 22, 2021
    The price of new and follow up consultations and some treatments including injections and cryotherapy will be increasing from 1st...

      Book a Consultation

      If you are an existing patient of the clinic, or you know the type of medical dermatology consultation you require, you can book online directly - click below to see our Dermatologists schedules. We charge a £10 deposit to confirm the apopintment which is deducted from the consultation charge, or for insured patients, refunded when you provide valid insurance details.
      If you are not sure which of our Dermatologists is most suitable for you, please fill out the form below and one of our team will contact you to schedule an appointment for you