Open Monday to Saturday
Mon, Tue, Thu : 9:00am to 5:30pm
Wed: 9:00am to 6:00pm
Fri: 9:00am to 5:00pm
Saturday : Every second Sat
The London Skin and Hair Clinic
233 High Holborn, London WC1V 7DN
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Alternatively you can book a consultation online

Coronavirus

Updated 15th October 2020

At The London Skin and Hair Clinic and London Real Skin, we are deeply committed to prioritizing the health and well-being of our patients, staff, and community. Nothing is more important than your health and safety, and the need to protect those most vulnerable to the coronavirus (COVID-19).

The London Skin and Hair Clinic is open for face to face medical dermatology appointments and treatment  Monday to Friday and two Saturdays a month at our Holborn clinic. We are offering skin-checks, outpatient surgery including biopsies and skin cancer surgery, PDT treatment, phototherapy treatment, along with steroid injections and PRP scalp treatment in clinic.

We are continuing to offer video consultations for new and existing patients, where patients prefer not to travel in to the clinic at this time using our secure medical video conferencing platform. We have worked with all UK private health insurers, including Aviva, AXA, BUPA, Cigna, Healix and WPA, who have advised they will cover remote consultation charges for their members as long as the normal preapproval process is followed.

Regrettably Vitality have decided that they are not covering their members for video consultations at our clinic with our Dermatologists. Video consultations and phone consultations are charged at the same price as in-clinic appointments.

Please call our team on 020 7183 4565 or email us at doctor@LSAH.co.uk to book your appointment or if you have questions about how we are supporting our patients.

In clinic appointments and treatment during Covid

For patients who have their appointment scheduled in clinic, we are following the UK government, Public Health England, and NHS guidance for independent healthcare advice around social distancing and PPE use. We ask that patients wear face coverings while they are in our clinic. Patients will have their temperature taken on arrival (contactless) and we have social distancing measures in place within the clinic including screens for our staff. If you have a face to face appointment booked at our clinic please make sure you read our in clinic protocol for patients prior to your appointment at LSAH Patient Covid Protocol.

Clinic opening hours

Our Clinic is open Monday, Tuesday and Thursday 9:00am to 5:30pm, Wednesdays 9:00am to 6:00pm, Fridays 9:00am to 5:00pm and two Saturdays a month 9:30am to 5:00pm (excluding bank holidays) and during these times our team is available on the phone on 020 7183 4565 or by email to doctor@LSAH.co.uk.

Out of hours, you can continue to book medical dermatology appointments directly with our Dermatologists from our website or clinic facebook page where we have an online booking facility. You can find that here.

Covid guidelines

As a CQC-registered hospital, The London Skin and Hair Clinic will continue to operate in line with all government directives for the independent healthcare sector regarding the COVID response.

Details on how to prepare for video consultations

We are using secure videoconferencing technology for our consultations. You will be emailed a link with your appointment confirmation that you can click on direct from the email. To ensure the most effective consultation for you, we recommend the following:

  • Use Chrome as your browser software for viewing your email and opening the video link
  • Test your webcam, speaker, and microphone are all working, ahead of your appointment
  • Plan to use a quiet, well-lit room indoors for your video consultation, where you have a good broadband connection. We ask that you do not schedule your appointment while you plan to be out walking outside, or in a cafe, as we want to ensure you get the best care by having the best possible connection and conditions for your video consultation

Our videoconferencing software is also designed to be used on mobiles, however you will not see yourself on the mobile version, you will only see the Dermatologist.

If you are having problems using our videoconference software, it may be because your computer is blocking apps from accessing your camera and / or microphone. You can go to Chrome / Chrome Menu / Settings / Advanced / Privacy and Security / Site Settings

Select Camera – and ensure ‘Blocked’ is not selected

Select Microphone – and ensure ‘Blocked’ is not selected

Please also ensure that the following site is not in your list of blocked sites “https://connect-pabau.com”.

If you are using Mac:

  • Choose Apple menu > System Preferences, click Security & Privacy, then click Privacy.
  • Select Camera.
  • Select the checkbox next to an app to allow it to access your camera.

If you are using Windows:

  • Press on the Windows + I shortcut key, or click on the Settings icon from the Start Menu in Windows 10.
  • From the Settings window, click Privacy.
  • Choose Camera in the left pane. You’ll see an option that says “Let apps use my camera“. Slide the toggle to On and select which of the apps underneath can use your camera.

Aesthetic treatments with London Real Skin

London Real Skin is open for aesthetic treatments, and you can book your consultation or treatment directly with the team by emailing info@londonrealskin.com or calling 020 7183 5892.

Latest News

October 13, 2020
Protocol for patients attending in-person appointments or treatment at The London Skin and Hair Clinic during covid-19 (Updated 13th October...
August 28, 2020
The London Skin and Hair Clinic will be closed for the August bank holiday weekend, on Monday 31st August and...

Book a Consultation

If you are an existing patient of the clinic, or you know the type of medical dermatology consultation you require, you can book online directly - click below to see our Dermatologists schedules. We charge a £10 deposit to confirm the apopintment which is deducted from the consultation charge, or for insured patients, refunded when you provide valid insurance details.
If you are not sure which of our Dermatologists is most suitable for you, please fill out the form below and one of our team will contact you to schedule an appointment for you


COVID-19 - We are open for new and existing patients with in-clinic and video appointments availableFind Out More
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