Insured Patient Guide

Insured Patient Guide

Many of the Consultant Dermatologists who practice at The London Skin and Hair Clinic are recognised by UK private health insurers and many international insurers. You can check the individual profiles of each of our Dermatologists here to see which private health insured patients they can accept with direct billing, and which they do not.

Our Clinic is a recognised treatment facility with all UK private health insurers and many international insurers so if your outpatient procedure is approved by your insurer it can be performed in our surgical theatre, with no need to book in with another hospital or clinic.

We accept patients from all the private health insurers shown on this page. If you don’t see your insurer listed, you would book as a self paying patient and speak with your insurer to see if they will reimburse you for any of the charges. For international insurers not shown we can provide itemised invoices and medical reports to submit to your insurer.

We do not require a referral to book an appointment with a Dermatologist, however many private health insurers require a GP referral as part of their process. We recommend that you check with your health insurer on their process prior to booking an appointment.

We bill within the fee schedules of all UK health insurers (fee-assured). Please note that some insurers may not cover all of the consultation charges, but your insurer should be able to advise on what they will and will not cover for. (1)

We offer direct billing of insurers as a service to patients; however, patients are still liable in full for their charges. In the event that the insurer makes a deduction for an excess, co-payment, policy limit, or in the event the insurer later decides they are not covering the charges, the patient is liable in full.

If your consultation, treatment or tests are approved with one of the insurers below, we will bill your insurer directly if you provide a valid membership number and authorisation code in advance of your appointment. If you do not have a valid membership number and authorisation code prior to your appointment you will need to pay in full and we will provide you with an itemised invoice to submit to your insurer.

We differ from most private clinics as we submit a single invoice to insurers covering the Doctors fee, diagnostic tests and facility and clinic fees. Other clinics or Dermatologists may bill their patients and then patients will receive a separate invoice from a laboratory and a separate invoice from a hospital.

If the Dermatologist recommends tests or a surgical procedure, we always ask patients to contact their insurer for preapproval. We work closely with all health insurers so are happy to help you with this while you are at our clinic. Some insurers require a medical report to be provided prior to approving diagnostic tests or surgical procedures and again we are happy to produce this for you.

We ask that patients confirm coverage by their insurer prior to every appointment including follow-up appointments, treatments (including injections and cryotherapy) and tests.

We are unable to invoice insurers for laser consultations and laser treatment, treatment of cosmetic conditions, prescription items, products, laser procedures and aesthetic procedures. Under our agreement with the private health insurers, we are required to provide copies of their members medical files if requested.

Embassy Patients

We no longer accept letters of guarantee from embassies. Any embassy wishing to book in a patient and pay for their treatment, must pay the fees up front. Anything not paid prior to the appointment will be the responsibility of the patient to pay and claim back from the embassy.

Private Health Insurers Accepted

We currently work with the following private health insurers. If your insurer is not listed, please contact our clinic and we may be able to assist.

  • Aetna International
  • Allianz Worldwide Care
  • Aviva
  • AXAPPP International
  • Blue Cross Blue Shield Global
  • BUPA Global
  • Cigna UK
  • Cigna International / Cigna Envoy
  • Exeter Family Friendly
  • GeoBlue International
  • Healix
  • Henner (GMC)
  • HTH Worldwide
  • International Medical Group (IMG)
  • Simply Health (now AXAPPP)
  • UnitedHealthcare International
  • Vitality Pruhealth
  • WPA
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