Frequently Asked Questions
If your have a valid membership number and authorisation code from one of our approved private health insurers then we can bill them directly for medical consultations and treatment. If you do not have a valid authorisation code on the at of your appointment you will need to pay on the day and we will provide you with an invoice to submit to your insurer. You should contact your insurer for approval prior to every appointment, treatment (including injections and cryotherapy) and test (including blood tests). Insured patients can find full details here. We are not able to bill insurers for laser consultation and treatment, cosmetic treatments or products.
The Dermatologist may review your medical history, ask a series of questions and examine you. It may be necessary to run additional tests such as skin swabs, blood tests or a skin biopsy. You can find out more about what happen during an appointment here.
We offer appointments Monday through Saturday including lunchtime and evening appointments. In general we can book you an appointment within a day. If you wish to see a specific Dermatologist it may take longer to book an appointment.